Unisys Federal Systems

Deputy IT Project Manager

US-DC-Washington
Req ID
2017-3327
Industry
Federal Systems
FT/PT
Full-Time
Category
Management
Clearance
Public Trust
Travel Percentage
0-25%

Summary / Description

We are currently seeking a motivated, career and customer oriented Deputy IT Operations Manager to join our team in Washington, DC, to begin an exciting and challenging career with Unisys Federal Systems. 

 

Duties/Tasks

  • Mange service delivery operations in a large and complex federal government IT environment.
  • Manage a diverse team that will provide administration and engineering services in the following areas: Tier 0/1/2 service desk operations, server administration (UNIX, Windows, Linux in physical and VMWare virtual servers), application O&M, Audio/Video management, O365 email, Unified Communication, Identity and Access Management, Sharepoint, ITSM system, storage, backup and recovery operations.  
  • Implement continuous service improvement. Responsible for meeting performance targets in defined SLAs.      
  • Manage resource, schedule, task planning, and vendor relationships for IT operations
  • Apply ITIL processes and ITSM best practices for service management
  • Manage Business Continuity and Disaster Recovery planning and administration associated with IT infrastructure
  • Deliver weekly status reports with performance trending analysis
  • Manage and mentor staff members. Perform employee evaluations and steward employees through appropriate training courses
  • Manage polices and processes to achieve accurate and timely updates on system configuration and operation documentation.
  • Monitor industry trends and emerging technologies
  • Manage IT Infrastructure Services budget planning and tracking.
  • Manage HW assets and SW licenses. Perform proactive lifecycle management, configuration management, and security compliance management.

Requirements

Qualifications and Skills:

  • Bachelor’s degree and minimum 5 years of IT related experience.
  • Minimum 5 years of experience managing IT service delivery to an enterprise organization with over 3000 users.
  • Excellent verbal and written communication skills
  • Exhibit management skills, leadership, initiative and creativity
  • Proven experience recommending and implementing technical change in IT organizations
  • Ability to initiate, lead, and deliver successful projects through managing teams in a timely manner with little supervision
  • Ability to negotiate with vendors, contractors and service providers
  • Ability to organize and motivate staff, including recognition, analysis and change of negative dynamics
  • Ability to analyze and solve problems independently
  • ITIL certification is required
  • CISSP and/or PMP certification is desired

About Unisys

Do you have what it takes to be mission critical?


Your skills and experience could be mission critical for our Unisys team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers.  As a member of our diverse team, you’ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.


Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.


Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.


Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.


Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.
#FED#

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