We are currently seeking a motivated, career and customer service oriented Incident Operations Lead to join our team in Washington, DC to begin an exciting and challenging career with Unisys Federal Systems.
In this role, you will provide guidance to subordinates based on organizational goals and company policy. Work is reviewed in terms of meeting objectives and schedules. Established operating policies and procedures that affect subordinate organizational units. Interprets, executes, and recommends modifications to organizational policies. Accomplish results through, and acts as an advisor to subordinate managers to meet schedules or resolve technical or operational problems. Develops and administers budgets, schedules, and performance standards. Assist in the development of overall objectives and long range goals for the assigned area. May be responsible for managing a staff function of the company.
Also may be responsible for providing senior level staff support in a major geographic area (region or country) by influencing significant business process improvements and controlling/ monitoring critical activities involved in the achievement of customer schedules, financial, service delivery, operational and quality objectives.
Bachelors Degree and 10 years experience leading operations in an IT environment.
ITIL Foundations Certification.
Certified Scrum Master.
Do you have what it takes to be mission critical?
Your skills and experience could be mission critical for our Unisys team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our diverse team, you’ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.
Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.
Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.
Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.
Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.