We are currently seeking a motivated, career and customer oriented Technical Writer to join our team in Sterling, VA, to begin an exciting and challenging career with Unisys Federal Systems.
In this role you will research, write, edit and proofread technical data for use in documents or sections of documents such as manuals, procedures and engineering specifications. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format and style. May participate in the establishment of style guidelines and standards for texts and illustrations.
Develop and provide updated end user training materials, based on Standard Operating Procedures provided by CBP, for ITI solutions where needed and for the ITI and CBP Help Desks. Materials will include process flow, hardware description, software functionality, troubleshooting suggestions, general equipment maintenance, and procedures on calling the CBP Help Desk. Develop Help Desk scripts that include the use of hardware and software general operation and maintenance. Develop a guide that addresses the process that Field Technology Officers (FTO) follow to reimage a device to add software and how to get the licenses removed/updated and other technical support documentation.
Provide Proposal review, editing and final revision document for delivery to CBP. Provide same for ITI Program Deliverable documentation for PMO and Engineering.
Work with team members to assist in the editing and updating any ITI documentation and reports as required by team members during the base contract.
Do you have what it takes to be mission critical?
Your skills and experience could be mission critical for our Unisys team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our diverse team, you’ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.
Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.
Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.
Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.
Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.