We are currently seeking a motivated, career and customer service oriented Senior Security Analyst to join our team in Augusta, GA to begin an exciting and challenging career with Unisys Federal Systems.
The Senior Security Analyst has experience in managing teams of security analysts. Is able to effectively leverage vast detailed knowledge and familiarity with security discipline. Has thorough knowledge of security principles, concepts, policy and regulations. is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports.
Analyzes and evaluates major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Reviews user requirements and provides direction in the identification of problem and potential resolution. Provides analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems. Defines system objectives and prepares system design specifications to meet user requirements and satisfy interface problems. Formulates logical statements of user requirements and develops solutions through application of systems and methods of engineering techniques. Reviews alternate approaches and selects appropriate methodology. Recommends corrections in technical applications and analysis. Evaluates vendor capabilities to provide required products or services. Performs moderately complex systems modeling, simulation and analysis.
Applies extensive technical expertise, and has full knowledge of other related disciplines. Develops technical solutions to complex problems requiring the regular use of ingenuity and creativity. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results. Guides the successful completion of major programs and may function in a project leadership role. Erroneous decisions or recommendations would typically result in failure to achieve major organizational objectives. Represents the organization as the prime technical contact on contracts and projects. Interacts with senior internal and external personnel on significant technical maters often requiring coordination between organizations. Provides technical consultation to other project teams within the assigned program. May provide work leadership for lower level employees. Excludes those with full supervisory responsibility.
Ensures high levels of client satisfaction for the products/solutions supported.
Addresses all questions regarding the installation, configuration and customization within the areas of domain expertise.
Responds to Level 2 problems in a timely and accurate manner and ensures that Service Level Agreements are met.
Processes high levels of expertise on products being supported and is knowledgeable of competitor’s products.
May act as a technical and business domain subject matter expert to other groups and to clients.
May research and resolve Level 3 support issues as required.
May work on billable engagements as required to meet current client requirements.
With minimum oversight, is capable of supervising a team of junior staff.
May participate in selling or promoting of additional services.
Identifies new services opportunities and ensures they are properly followed up to ensure closure.
Escalates product issues to Unisys Management when support staff is unable to resolve them.
Identifies documents and estimates (costs/revenue) opportunities for add-on services
Attempts to reproduce reported problems, identify, and provide immediate workarounds to overcome problems.
Documents resolutions to reported problems.
Identifies product and documentation deficiencies and makes suggestions for improvement.
May analyze and resolve problems escalated from within the organization
Works with clients to define requirements for enhancement requests
Manages the qualification and assessment of client’s expectations.
Acts as a subject-matter expert in one or part of a CMMi Process Area
Applies CMMi compliant best practices and promotes continuous process improvement
May manage the design and implementation of CMMi-compliant processes and process improvements
May act as a technical and business domain subject-matter expert to other groups and to clients
Provides on the job training to junior staff of the Team
Acts as a consulting expert to advise on the functional/technical/organizational matters which can impact the work/business processes
Incumbents may produce the following artifacts:
Support Requests (Contacts)
Problem Reports (ClearQuest Defects, UCFs)
Change Requests (ClearQuest Feature, New Feature Suggestions)
Process improvement suggestions and written reports on areas of substantial expertise.
Master's degree and 6 years experience required
Do you have what it takes to be mission critical?
Your skills and experience could be mission critical for our Unisys team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our diverse team, you’ll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government’s critical systems.
Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics.
Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical. We work with many of the world's largest companies and government organizations to secure and keep their mission-critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments. Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.
Unisys offers a very competitive benefits package including health insurance coverage from first day of employment, a 401k with an immediately vested company match, vacation and educational benefits. To learn more about Unisys visit us at www.Unisys.com.
Unisys is an Equal Opportunity Employer (EOE) - Minorities, Females, Disabled Persons, and Veterans.